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I called my
customers and reconfirmed that
their emails are valid but some still get bounced?
It is
also highly possible that your customers mail client (ie: Eudora,
Netscape Communicator, Outlook etc.) and/or their corporate mail server are
have
filtering device that delete mails with inappropriate wordings (ie: free, $$$,
1-800 etc.) in your mail message: Subject, TO, FROM as well as in the message body that will result in
your mails being deleted or bounced.
See
Email Filtering
Many ISP
are filtering
incoming emails based on "Subject, TO, FROM as well as in the message body, therefore
you may have used inappropriate wordings that result in your mail being
deleted. Mails
with the TO address that is different from the actual
recipient address, are also subjected to being filtered by
recipients ISPs as well as your email domain being
blocked or black
listed
Filtering programs are also available for users to auto delete and
returned undeliverable emails (stimulated) as hard bounced,
therefore, bounced mail may not necessarily means that recipients are
non-existence. These powerful programs also
allows *wildcard filtering for the: Subject line, TO, FROM, email domain and
message body, available free from: www.mailwasher.net
If you are using your own mail
server program and your mails got bounced or undeliverable.
See:
Mail Server
FAQs
More info
Identifying (soft or hard) bounced email
failures.
See:
SMTP
Return Error Codes
Keep in mind that AOL doesn't show the
FROM: name that you provide, it only shows
readers the FROM address, so make sure you
are not sending with a typical spam like looking email address like this
example: jonessnews_1234@myemaildomain.com
that is as good as telling the recipient or the spam filters "you can delete
this mail".
From: name?
It is the name that you have enter into your email client ie: Outlook Express,
Name: field--(start-up outlook,
>Tools, >Accounts,
>Properties and at the "User Information"
Name: field--that's the
From: name that won't show-up for AOL
recipients and the FROM address? E-Mail
address: field -- That's what will show-up for AOL recipients.
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